Get in Touch With Our Team
We value feedback from Canadian players, casino operators, and industry partners. Whether you have a question, suggestion, or concern, our team is here to help.
General Inquiries
Questions About Reviews and Ratings
For questions about our reviews, withdrawal speed testing methodology, or any content published on bestcasinoscanada.co.com:
Email: [info@bestcasinoscanada.co.com]
Response Time
We typically respond within 24 to 48 business hours. Include as much detail as possible in your message so our team can assist you efficiently.
Casino Operators and Business Partnerships
Submit Your Casino for Review
If you represent an online casino, crypto gambling platform, or payment provider and would like your service reviewed, or if you are interested in advertising or partnership opportunities:
Email: [partnerships@bestcasinoscanada.co.com]
Editorial Independence Notice
Paid partnerships do not influence our editorial ratings. All platforms undergo the same real-money testing process regardless of commercial arrangements. We deposit real funds, time real withdrawals, and play real games at every casino we review.
Report an Issue With a Recommended Casino
What to Report
If you have experienced delayed withdrawals, unresponsive customer support, misleading bonus terms, confiscated winnings, account closures after large wins, or suspected fraud at any casino listed on our site, we want to know. Your reports directly influence our rankings and help protect other Canadian players.
Email: [reports@bestcasinoscanada.co.com]
What to Include in Your Report
Please include the casino name, a description of the issue, your payment method (Interac, BTC, Skrill, etc.), approximate transaction amounts in CAD or crypto equivalent, supporting screenshots if available, and the date the issue occurred. The more detail you provide, the faster we can investigate.
How We Handle Reports
We review every report within 72 hours. If a pattern of complaints emerges, we re-test the platform with fresh deposits, flag the issues publicly in our review, and demote or remove the casino from our rankings. Canadian players who submit reports receive a follow-up email once our investigation concludes.
Responsible Gambling Support
If you or someone you know is struggling with gambling-related problems, please visit our Responsible Gambling page for helplines, self-assessment tools, and professional support organisations.
ConnexOntario: 1-866-531-2600 (Ontario) | connexontario.ca
CAMH: camh.ca (Centre for Addiction and Mental Health)